Unleash the potential of secure and personalized customer experiences with voice biometrics
Cor-X
Elevate your customer experience with the power of Cor-X. By incorporating advanced voice recognition technology, you can revolutionize the way you interact with your customers in a call center, bank or digital channel, providing a more secure, user friendly, efficient and personalized experience that sets you apart from the competition.
Voice biometrics technology creates a voiceprint, a unique digital representation of a person's voice, that can be used for speaker verification. This technology increases security and delivers a seamless and convenient customer experience that is sure to impress. Embrace the future of customer engagement with voice biometrics.
The Problem
Cor-X Main Capabilities
Cost & Operation Savings
Automating the verification process reduces the costs associated with manual authentication, such as the use of passwords, PIN's or security questions.
User Friendly Experience
Voice biometrics allows for a frictionless customer experience, as customers can be authenticated quickly and easily simply by using their voice.
Fraud Detection and Security
Voice authentication stops fraudsters. With additional fraud detection layers, such as synthetic speech detection and black lists, organizations are now protected like never before.
Value Proposition
Outstanding Customer Experience
Customers are verified passwordless. There is no need for them to do or remember anything, simply do what they do best:
talk
Cost Savings
Cor-X helps to improve efficiency by automating the authentication process and reducing the need for manual intervention. This saves the time of asking knowledge-based questions
Enhanced Security
Cor-X voice authentication confirms “who you are” and combines "what you know" to secure the authentication process. Spoofing attacks are also recognized
Product Flow
Cor-X provides a futuristic way to authenticate your customers. It allows for a frictionless customer experience, as customers can be authenticated quickly and easily using their voice.
Enrollment: The user creates a voiceprint, a unique representation of their voice, by speaking naturally which is recorded and processed by the platform.
01 One-Time Enrollment
02 Verification
Verification: The customer speaks for a few seconds and the audio is compared to their saved voiceprint. If the voiceprint matches, the user is verified.
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Data Management: The voiceprints and related information are securely stored on-prem or in the cloud.
Technology
Compatibility with existing systems and infrastructure
Corsound provides an API for integration within call centers and digital applications on-prem or in the cloud
Preserving privacy and securing sensitive data
Corsound prioritizes privacy and security, ensuring compliance with relevant data protection regulations
Ease of use and user-friendly interface
Corsound's user-friendly platform ensures efficient use providing detailed reports of product usage.